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Knowledge & tools for services marketing & sales

Can You Grow Business When the Client Expects a Renewal Discount? Walt Gasparovic's Perspective

This perspective addresses a challenge presented in a ServicesRevenue business case listed under Relevant Links Fran may follow one of two strategies for action. Using both in combination will yield better results. The first is a consultative approach to cost reduction. The second is to become the single source provider of additional products and services for Central. If Fran adopts a consultative approach with Greg, she ought to ask him to collaborate with her on a study of the total cost to the hospital of all the products and services they are currently buying from Service Medical.